We are a design & marketing studio building brands, products, and digital experiences.
We are a design & marketing studio building brands, products, and digital experiences.
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Effective Date: November 5, 2026
This website (the “Site”) is owned and operated by Granvia Media LLC, doing business as GRANVIA Studio (“GRANVIA,” “Agency,” “we,” “us,” or “our”).
These Terms of Service (“Terms”) govern your use of our website and the purchase of our design, development, creative, and related services.
By accessing our Site, you agree to the terms applicable to website use. By purchasing services, submitting payment, or expressly accepting these Terms at checkout, you agree to the terms applicable to your purchase.
If you are purchasing services on behalf of a company, you confirm that you have authority to enter into this agreement on its behalf.
Our Privacy Policy separately explains how we collect and handle personal information.
GRANVIA provides creative services, including website design, UI/UX design, development, branding, digital content, and related services.
Each purchase is limited to the specific services and deliverables described on the applicable service page, checkout, proposal, or written scope of work.
Unless expressly included, additional pages, features, revisions, development, copywriting, animations, integrations, or other services are excluded.
Any changes to the agreed scope must be approved in writing by both parties before additional work begins. Additional fees and timeline adjustments may apply.
Where a separate signed agreement or Statement of Work exists, its specific terms take priority over these Terms in the event of a conflict.
All prices are listed in U.S. dollars unless otherwise specified.
Payment amounts, schedules, and conditions are determined by the purchased service or separately agreed project details.
Invoices are due upon receipt unless otherwise stated.
Any applicable processing fees, third-party costs, licenses, hosting fees, or additional expenses will be disclosed before they are charged.
GRANVIA reserves the right to pause work, withhold deliverables, or suspend services when payments are overdue.
Any deposit specified at the time of purchase is non-refundable and secures project scheduling, availability, and initiation.
Ownership of final deliverables transfers only after all outstanding payments have been received.
All payments are non-refundable once a project begins, as time and resources are reserved and allocated in advance.
Deposits are non-refundable upon payment.
Cancellation requests must be submitted in writing and are subject to the conditions of the purchased service or separately agreed project terms.
If the Client cancels a project, the Client remains responsible for the total agreed project fee unless GRANVIA agrees otherwise in writing.
This includes work completed, time allocated, expenses incurred, and any remaining payment obligations under the agreed scope.
If a project is delayed, paused, or abandoned by the Client, payments already made remain non-refundable.
Any outstanding invoices become due upon termination.
Exceptions or adjustments must be agreed to in writing by GRANVIA.
Project timelines and start dates vary depending on the services purchased, project scope, and availability.
Any estimated timelines will be communicated separately.
Delays caused by missing materials, feedback, or approvals may affect the agreed schedule. GRANVIA is not responsible for delays outside its control.
Revisions are limited to the scope and conditions outlined in the purchased service or agreed project details.
Requests outside the original scope, including additional revisions, new features, or changes in creative direction, may result in additional fees.
Any additional work and associated costs must be approved by the Client before proceeding.
The Client agrees to provide the information, materials, access, feedback, and approvals reasonably needed to complete the purchased services.
The Client is responsible for the accuracy of submitted content and for obtaining the necessary rights and licenses to use any materials provided.
Unless otherwise agreed, the Client is responsible for third-party costs, including fonts, photography, software, and subscriptions.
Delays in providing required materials or approvals may affect project timelines.
Upon receipt of full payment, ownership of the final approved deliverables expressly included in the purchased service or agreed project scope and specifically created for the Client transfers to the Client.
GRANVIA retains ownership of all preliminary materials, unused concepts, drafts, design explorations, rejected work, internal processes, methodologies, and pre-existing intellectual property.
No ownership rights are granted to unpaid or unapproved deliverables.
Third-party materials, including fonts, plugins, stock photography, software, and licensed assets, remain subject to their respective licensing terms.
The Client may not reproduce, distribute, or use unused design concepts without GRANVIA's written permission.
Ownership does not extend to any materials, concepts, or deliverables outside the agreed scope.
GRANVIA retains the non-exclusive, worldwide, ongoing right to display completed work and selected design concepts for portfolio, promotional, editorial, and marketing purposes.
This includes displaying work on our website, social media, presentations, publications, awards submissions, and other promotional channels.
GRANVIA may document and share selected parts of the creative process, including design explorations, layouts, and visual assets.
Confidential information will remain protected under the confidentiality provisions of these Terms.
Both parties agree to protect confidential business information received during the engagement.
Confidential information may include business strategies, financial information, proprietary materials, internal documents, and other information identified as confidential or reasonably understood to be private.
Neither party may disclose or use confidential information for purposes unrelated to the project without written permission, except where required by law or necessary for approved project work.
Access to confidential information will be limited to individuals who reasonably need it to perform their responsibilities and are subject to appropriate confidentiality obligations.
The Client confirms that they own or have obtained appropriate rights and permissions for all materials provided to GRANVIA.
The Client is responsible for ensuring that submitted materials do not infringe on third-party intellectual property rights or violate applicable laws.
The Client agrees to protect GRANVIA against third-party claims, losses, and reasonable legal expenses resulting from materials supplied by the Client or the Client's wrongful acts or omissions.
GRANVIA represents that, to the best of its knowledge, its original work will not knowingly infringe third-party intellectual property rights.
This warranty does not extend to Client-supplied materials, unauthorized modifications, or uses outside the agreed scope.
Projects may involve third-party platforms, software, plugins, hosting providers, payment processors, or other external services.
Unless expressly included in the project scope, the Client is responsible for associated subscriptions, licensing fees, renewals, and ongoing third-party costs.
GRANVIA is not responsible for service interruptions, policy changes, pricing adjustments, or technical issues caused by third-party providers outside our control.
Any additional third-party purchases made on the Client's behalf will be approved before purchase.
The GRANVIA website contains content owned by GRANVIA, its clients, and third parties, including text, images, videos, logos, graphics, animations, designs, and software.
All content remains the property of its respective owners and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, or commercially exploit website content without permission from the applicable rights holder, except as permitted by law.
Purchasing a service does not grant ownership of any website content unrelated to the purchased deliverables.
Certain digital products, templates, resources, or other downloadable materials may be sold through our Site.
Unless otherwise stated in the product description, purchases grant a non-exclusive, non-transferable license to use the purchased product within your own business or projects.
Reselling, redistributing, sublicensing, or sharing purchased digital products is prohibited without written permission.
Digital product licensing does not override the ownership terms applicable to custom client services.
Refunds for digital products follow the policy disclosed at the time of purchase, subject to applicable law.
If you believe content published on our Site infringes your copyright, you may submit a notice to office@granviastudio.com.
Notices should include the information required under the Digital Millennium Copyright Act (DMCA), where applicable.
GRANVIA may remove allegedly infringing content and restrict access for repeat infringers.
GRANVIA provides professional creative services based on the scope and objectives agreed with each Client.
While our work may be designed to improve usability, brand perception, engagement, or conversions, we do not guarantee specific commercial results, revenue, traffic, sales, or business performance.
Website content and general educational resources are provided for informational purposes and without guarantees of accuracy or availability.
GRANVIA does not provide legal, tax, or financial advice through its website content.
To the maximum extent permitted by applicable law, neither party shall be liable to the other for indirect, incidental, consequential, special, or exemplary damages arising from the engagement.
This includes lost revenue, anticipated profits, business opportunities, or delays. GRANVIA's total cumulative liability arising from a project shall not exceed the total fees paid by the Client for that project.
The Client agrees to defend, indemnify, and hold harmless GRANVIA Studio, its owners, employees, and contractors from any third-party claims, damages, losses, liabilities, and reasonable legal expenses arising from materials provided by the Client, including photos, videos, text, logos, trademarks, and other content. The Client confirms that they own or have obtained all necessary rights and permissions to use these materials. This obligation also applies to claims arising from the Client's unauthorized use, modification, or distribution of project deliverables, except to the extent caused by GRANVIA's own wrongful acts or omissions.
These Terms are governed by the laws of the State of Florida, United States.
Disputes arising from these Terms or the services provided by GRANVIA will be resolved through binding arbitration in Miami, Florida, except where applicable law requires otherwise.
The prevailing party may seek recovery of reasonable legal fees and costs where permitted by applicable law.
GRANVIA reserves the right to suspend or restrict access to its website, digital products, or online services in cases of misuse, unauthorized activity, non-payment, or violation of these Terms.
Termination of website access does not automatically cancel an active client project or remove existing payment obligations.
Project cancellations remain subject to Section 4.
GRANVIA may update these Terms periodically to reflect changes in its services, business practices, or legal requirements.
The updated version will be published on this page with a revised effective date.
Changes will apply to future purchases and website use after the updated Terms take effect. Existing projects will remain subject to the terms accepted at purchase unless both parties agree otherwise.
By completing a purchase and expressly accepting these Terms at checkout, the Client confirms that they have reviewed and accepted the applicable service description, pricing, deliverables, payment conditions, and these Terms of Service.
This acceptance forms an agreement between the Client and Granvia Media LLC, doing business as GRANVIA Studio.
The applicable service description, checkout details, and these Terms together establish the scope and conditions of the purchase.
For questions about these Terms, purchases, or services, contact:
GRANVIA Studio
Granvia Media LLC
Miami, Florida, United States
office@granviastudio.com
